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Bet365 USA Review – My opinion
When it came to sports betting, I was very impressed with what Bet365 USA had to offer. There was a solid range of sports I could bet on and plenty of betting markets to access. On top of this, there was a dedicated in-play section, allowing me to bet on the action as it was happening live (quite the thrilling experience!). Finally, I also had access to an online casino, by European standards quite a small one, but one that featured exclusively top-class games.
In this review, I will give a much more detailed account of my experiences across these areas, as well as covering many of the commonly asked questions relating to Bet365 USA. I would also like to make it clear that everything contained in this feature is my personal opinion about Bet365.
Does Bet365 accept players from the USA?
For now, Bet365 can only accept American players that reside in the state of New Jersey. As this is a strict policy, before New Jersey players can get started they must install a GeoComply plugin. This software will let Bet365 know your exact location. I would strongly advise against attempting to use any sort of VPN in an attempt to trick the system.
Can I register on Bet365 from New Jersey?
Residents of New Jersey can create a new customer account at Bet365 USA by copying the same steps I went through.
- Step 1: Click any of the ‘Join’ or ‘Join Now’ buttons located across the bet365 site to load the registration form.
- Step 2: Enter your personal information (name, date of birth, last four digits of your social security number) followed by your contact information (email address and contact number). Just underneath this section, I was also able to select my marketing preferences.
- Step 3: Add your home address using the ‘find address’ button, then choose your Bet365 username, password and four-digit security number.
- Step 4: Fill out your preferences including time zone, odds format and input a bonus code* if you have one.
- Step 5: Before clicking ‘Join Bet365’ you must tick four boxes which cover a range of important terms and conditions. Without agreeing to these it is not possible to make an account.
I use Bet365 promo code BBCODE when I created an account for the first time. In the special bonus code field, I entered this from above. So if you searching for too, I advise you to use that one.
After submitting my details, Bet365 attempted to validate them against their database. At first, they failed, so they asked me to ensure the details I entered on the registration form were correct. I noticed I made an error so I edited my details accordingly and clicked ‘Update details’. By doing this I was able to complete the registration process.
Upon registering I received a welcome email from Bet365 which included my username in the top-right corner.
If Bet365 are unable to verify your account automatically, they could ask you to provide further documentation. This might include your social security card, some form of ID (passport, driving license, identity card) and supporting document (bank statement, phone bill or utility bill) dated within the last three months.
I did not have to complete this step but I was however required to verify my location to confirm I was residing in New Jersey. I finished this step by downloading the GeoComply plugin, available from the very top of the Bet365 website.
Placing my first deposit at Bet365 was like making any other. I simply selected my preferred payment method and followed the on-screen instructions. After confirming the payment the funds then appeared in my account balance immediately.
As per standard policy, my first withdrawal was sent to the same account that I used for the deposit.
To access my lost password, I needed to click the Login button and then the ‘Lost Login?’ link. Bet365 then asked for my username, email address, four-digit security number and date of birth. After entering this information, I was sent a six-character authentication code which I entered, allowing me to select a new password.
Website design, structure & menus
I would be surprised if the rather simple bet365 website design won any awards but while it failed to dazzle me, I did find it incredibly easy to use – and that’s what matters most to me. Navigating across the grey and green pages was straightforward and the compact design cut down on time spent scrolling. All sports are listed on the left-hand menu and clicking on an option brought up all relevant fixtures and competitions from within that category.
Selecting a sporting fixture brought up all available betting options. Market subcategories were present across the top allowing me to find the bet I wanted more easily. The search function and the ability to ‘star’ select teams or players is also something which added a real element of functionality to the site.
The casino came with a more modern appearance with very large, colourful images used to promote various games. Just beneath the main banner at the top of the page, there were quick links for the different game types e.g. video slots, which helped facilitate quick searching.
Sports betting
As I discovered, it is possible to place bets across different sports at Bet365 USA. Below I discuss the types of sports and markets that were available on my last visit to the dedicated ‘sports’ section of the website.
I was able to access sports such as football, soccer, tennis, boxing, MMA, cricket, darts, golf, rugby, and also virtual sports.
The amount of betting markets I could access varied significantly across sports with the most popular options such as football and soccer packing the most choice. Across these types of sports, I was able to choose from the likes of double chance, half time/full time, goals over/under, Asian handicap, both teams to score, winning margin, spread result, first-quarter winner, team to score first and many more.
At Bet365 I was able to choose from either decimal, fractional or standard US odds.
In-play section
Bet365’s in-play section allowed me to bet on a select number of events as they were happening. On some occasions, in-play matches were accompanied by high-quality live streams. When unavailable, a small number of constantly updated match stats served as an aid to my betting. Although not overly useful, they did help now and again when deciding which live betting market to select.
How can I place a bet in my bet slip?
Adding a selection to the bet slip is very quickly. All I had to do was click the odds of the market I wanted to bet on. I could repeat this with multiple selections as it was possible to make multiple accumulator and combo bets. For combo bets, I had the option of making one or several selections ‘bankers’. These selections had to win otherwise my entire bet would fail. After adding my stake in the relevant box I then clicked the place bet button to confirm my wager. It then appeared in the column as a confirmed bet with a bet reference number so I could be 100% sure the wager was accepted.
Cash out option
I thoroughly enjoyed the extra control Bet365’s cash-out feature gave me on my bets. Whenever I began to doubt if my bet would end up being a winning one, I either selected an immediate cash-out or set up the auto cash-out feature so the bet would be withdrawn once it reached a specified value. At times where I was a little less uncertain about my bet, I would choose partial cash out as this locked in some profit but kept a portion of my bet alive. This is a helpful tool and I found it easy to use.
Live streaming
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Live streams were available for a significant portion of in-play fixtures. Those that came with live footage were marked with a play symbol by the side of the fixture on the main in-play page. Providing I was logged in and had placed any kind of bet within the previous 24 hours, I was able to tune-in to all the available events, even if I didn’t have a bet on that particular game.
Bet365 USA bonus
All new customers can enjoy a cash injection to begin their Bet365 journey. I was able to redeem the standard bonus by placing a qualifying deposit and qualifying bets. Shortly after the bets settled the extra funds appeared in my account. Like with all offers, it’s important to read the terms and conditions before you try and claim it. I want to share my Bet365 bonus code BBCODE with other players, because I putted it in the special field while I registered and hope it will be helpful to you too.
Bet365 USA Casino
At the Bet365 USA casino, I was able to choose from classic games such as roulette, blackjack, slots, video poker and Let It Ride. Although the choice among each section was limited at times, there was still plenty to keep me busy especially when it came to slots. As someone keen on spinning the wheel, I was able to enjoy a good mix of arcade, video and bonus slots.
What the catalogue lacked in-depth, it made up in quality. I felt that the Bet365 USA online casino only featured the very best games, giving the place quite a premium feel to it. That said, I never had to bet VIP amounts with many tables and games allowing small bets, perfect for low stakes players such as myself.
Bet365 USA casino app
Not having access to my PC was never a problem because Bet365 has a superb mobile app which provides a seamless casino experience. Dozens of mobile-optimised games were available in the palm of my hand and the performance was always exceptional. No matter which game I selected, it would load quickly and fit perfectly on my smartphone screen.
Bet365 USA mobile app
In my opinion, the mobile app is something any Bet365 USA customer should download. Even infrequent mobile users would benefit from having such a smooth and reliable app stored on their device. It takes up little space and even on my older Android cell I had no issues with loading times. I wasn’t able to test the iOS app as I do not have an iPhone or iPad but I would be surprised if the quality were not comparable.
Using the mobile app I had access to the full Bet365 catalogue as well as being able to view my account settings and access help. Everything I could possibly need I had access to and all exchanges are carried out over a secure connection.
State restrictions
As said, right now Bet365 USA is only available to players who live in New Jersey.
Payment methods and Banking
Bet365 supports a good range of payment methods for players in the USA, including a range of very commonly used options. With a solid degree of choice, funding your account and withdrawing money should not be a problem. I found the minimum withdrawal and deposits rates to be most reasonable too and this applies to all available methods.
Security and License
As you might expect from a company as large as UK giants Bet365, they operate a highly secure site which gives great protection to your details. At no point did I feel my details were being mishandled or in danger of being accessed by an unauthorised party. That said, safety is not fully the responsibility of Bet365 and users should also be sensible too by taking good care of their login details.
In New Jersey, Bet365 holds a fully valid licence so all bets placed are perfectly legal.
FAQ
Yes, in fact, this was the only currency option available to me when playing at Bet365.
Should more states permit online gambling then we would expect Bet365 to move into these new markets.
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No code is required to claim the Bet365 welcome offer. Simply make a qualifying deposit and bet. But if you want to use Bet365 promo code, I recommend using that one – BBCODE. The promo code can be used during registration, but does not change the offer amount in any way.
Only in the state of New Jersey.
Yes, there is a range of games on offer including slots, roulette and blackjack.
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Customer care
I found that the support at Bet365 tended to be very professional and quick to respond. I had a range of queries for them and I was always satisfied with the response.
Contacts
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I was able to contact Bet365 via live chat, telephone and email. They do have a mailing address too, based in New Jersey, but I would only recommend using this as a last resort.
My experience & conclusion
Other than expanding their sportsbook and casino a little, it is difficult to think about how bet365 could improve. After just a few minutes on their site, you can see why they have become such a popular brand worldwide. They boast a user-friendly and secure website, packed with features and offers, offering a good range of payment methods and rates. On top of this, they boast a fantastic app which never let me down, not even during peak times.
The only shame is that only residents of New Jersey can play at Bet365 USA because it is a top betting website and one I will continue to use. For those that do sign up, I would encourage you to edit your marketing preferences so you receive all the latest promotions as these help to enhance the bet365 experience.
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Overall score: 5/5